Effective Date: May 31, 2025
Contact Email: [email protected]
Business Address: 28588 Cole Grade Road #195, Valley Center, California, 92082

1. Information We Collect

a. Information You Provide

We collect the following types of information when you place an order or interact with the Site:

• Personal Information: Name, email address, shipping address, billing address, and payment details.
• Order Content: Custom text used for generating AI audio (which may be stored temporarily for processing).
• Communications: Any messages or correspondence you send to us.

b. Automatically Collected Information

We may also collect:

• Usage Data: IP address, browser type, device type, time spent on pages, and referral URLs.
• Cookies and Tracking Technologies: To enhance user experience and manage user sessions.

2. How We Use Your Information

We use the information collected to:

• Process and fulfill orders.
• Generate personalized audio using text-to-speech technology.
• Provide customer support and respond to inquiries.
• Improve the Site's functionality and user experience.
• Detect, prevent, or investigate misuse or abuse of our services.

3. AI Audio and Privacy Considerations

All text-to-speech inputs are processed solely for the purpose of creating personalized greeting cards. Audio files generated may be stored briefly for quality control and delivery. None of the generated content is used for marketing, training, or external publication without your explicit consent.

4. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share information with:

• Payment processors to handle transactions securely.
• Shipping providers for order delivery.
• Service providers assisting with website maintenance, analytics, or hosting—under strict data use agreements.
• Authorities, if required by law or to enforce our Terms of Service.

5. Your Choices and Rights

• You may update your personal information by contacting us.
• You can request that we delete your personal data, subject to legal or transactional obligations.
• You may opt out of non-essential cookies via browser settings.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy, including legal, accounting, or reporting requirements. Audio content generated is generally deleted after fulfillment unless required for support or dispute resolution.

7. Security

We use industry-standard encryption and security practices to protect your data. While no method of transmission is 100% secure, we take reasonable steps to prevent unauthorized access or disclosure.

8. Children's Privacy

This Site is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us for deletion.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of the Site after changes implies acceptance of the new terms.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: [email protected]
Address: 28588 Cole Grade Road #195, Valley Center, California, 92082